Terms of Service

Welcome to Content Creator Academy. These Terms of Service govern your access to and use of our educational platform, courses, and related services. By accessing our website or enrolling in our programs, you agree to be bound by these terms.

We've crafted these terms to be fair, transparent, and supportive of your creative learning journey while protecting both our community and educational content.

Effective date: February 1, 2025
Governed by Sri Lankan Law

Service Usage Terms

Acceptable Use Policy

Our platform is designed to foster creativity, learning, and professional growth. You agree to use our services responsibly and in ways that support our educational mission.

✓ Permitted Uses

  • • Access course content for personal learning
  • • Participate in community discussions respectfully
  • • Create portfolio projects using course materials
  • • Share knowledge with fellow students
  • • Use our resources for legitimate creative projects

✗ Prohibited Uses

  • • Redistribute course content without permission
  • • Use platform for spam or promotional activities
  • • Harass or discriminate against other users
  • • Attempt to hack or compromise platform security
  • • Create multiple accounts to circumvent policies

Community Guidelines

Our learning community thrives on mutual respect, collaboration, and constructive feedback. We expect all users to contribute positively to this environment.

Respectful Communication

Treat all community members with respect, regardless of experience level or background

Constructive Feedback

Provide helpful, specific feedback that supports others' creative growth

Safe Learning Space

Help maintain an environment where everyone feels comfortable sharing and learning

Fair Usage Guidelines

To ensure all students have equal access to our resources and maintain platform performance, we implement fair usage policies.

Content Downloads

Reasonable personal use only

Server Resources

Avoid excessive bandwidth usage

Session Limits

Reasonable concurrent sessions

Account and Access Management

Account Creation

1.

You must provide accurate, current information during registration

2.

One account per person - multiple accounts are not permitted

3.

You must be at least 16 years old or have parental consent

4.

Account verification may be required for certain features

Account Security

1.

You are responsible for maintaining account confidentiality

2.

Use strong, unique passwords and enable two-factor authentication

3.

Immediately report any unauthorized access or security breaches

4.

Do not share login credentials with anyone else

Account Suspension

We may suspend or terminate accounts that violate our terms, but we'll always try to resolve issues through communication first.

• Warning system before suspension
• Clear explanation of policy violations
• Appeal process for disputed actions
• Data export option before termination

Multiple Account Policy

To ensure fair access and prevent abuse, each individual may maintain only one active account per course program.

• One primary account per person
• Family members may have separate accounts
• Business accounts available for organizations
• Account transfer possible with verification

Service Availability and Modifications

Service Uptime and Maintenance

We strive to maintain high availability of our educational platform while ensuring optimal performance through regular maintenance and updates.

Target Uptime

99.5%

Monthly availability goal

Scheduled Maintenance

Weekly

Low-traffic hours, advance notice

Emergency Updates

As Needed

Security and critical fixes

Geographic Availability

Available Regions

  • Sri Lanka (Primary market)
  • South Asian region
  • International students welcome
  • Some features may vary by location

Regional Considerations

  • • Course timing optimized for Sri Lankan timezone
  • • Local currency pricing and payment methods
  • • Compliance with regional education standards
  • • Language support primarily in English

Service Modifications and Updates

We continuously improve our platform based on user feedback, technological advances, and educational best practices. Changes are implemented thoughtfully with student success in mind.

Advance Notice

Major changes communicated at least 30 days before implementation

User Feedback

Student input actively sought and incorporated into development decisions

Educational Impact

All modifications prioritize learning outcomes and student experience

Intellectual Property Rights

Our Content Rights

All course materials, videos, text, graphics, and educational content are protected by copyright and remain our intellectual property.

• Course videos and written materials
• Educational frameworks and methodologies
• Brand elements and platform design
• Assessment tools and certification systems

Your Content Rights

You retain ownership of original content you create, while granting us limited rights to use it for educational and promotional purposes.

• Your original creative projects and portfolios
• Comments and contributions in course discussions
• Testimonials and success stories
• Creative works developed during courses

License Grants

We grant you a personal, non-transferable license to access and use our educational content for learning purposes.

✓ Personal learning and skill development
✓ Creating portfolio projects
✗ Commercial redistribution
✗ Sharing login credentials

Copyright Protection

We respect intellectual property rights and expect the same from our community. Report any copyright concerns immediately.

• DMCA compliance procedures
• Prompt response to valid claims
• Educational fair use guidelines
• Proper attribution requirements